Shipping Policy
Thank you for visiting and shopping at feldnstein.com. The following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email at contact@feldnstein.com.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below are our standard shipping methods:
Shipping Method |
Estimated Delivery Time |
Estimated Cost |
|---|---|---|
|
Standard Shipping |
3-5 Business Days |
Calculated at Checkout |
|
Expedited Shipping |
1-2 Business Days |
Calculated at Checkout |
*Delivery delays can occasionally occur due to external factors.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
feldnstein.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
feldnstein.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Information
If you have any questions about our Shipping Policy, please contact us at: